Managed IT Services in Miami — One Provider, One Invoice
Stop juggling five vendors. DYBoardsec bundles helpdesk, network, cloud, Microsoft 365 and cybersecurity into one flat-fee managed IT service for Miami businesses. Predictable pricing, senior engineers, and a real technology roadmap.
Services we deliver
24/7 Managed Helpdesk
Named engineers reachable by phone, email, chat or Teams — day, night and holidays.
Proactive Monitoring & Patching
RMM tooling on every endpoint and server catches issues before your users do.
Cloud & Microsoft 365 Administration
Tenant hardening, license optimization, Intune, Entra ID and Exchange operations.
Network & Wi-Fi Management
Firewall, switching and Wi-Fi design, monitoring and upgrades for offices across Miami-Dade.
Backup & Disaster Recovery
3-2-1 backup with tested restores. Ransomware-resistant, immutable, and geo-redundant.
Bundled Cybersecurity
EDR, MFA, phishing training and vulnerability management included — not sold as an extra.
Why Miami businesses choose DYBoardsec
One flat monthly fee
Per-user pricing that includes IT and core cybersecurity. Budget-friendly and audit-friendly.
Business outcomes, not tickets
We measure ourselves on MTTR, uptime and risk reduction — not ticket volume.
Miami on-site, national remote
Local hands in South Florida, remote coverage for your other offices and remote workers.
vCIO included
Quarterly strategy calls with a virtual CIO who owns your technology roadmap.
Portable documentation
Your environment is fully documented and yours to keep — no vendor lock-in.
Compliance-ready
Aligned with CIS Controls, SOC 2, HIPAA and CMMC frameworks out of the box.
How we onboard you
- Step 1
Discovery
45-minute call to understand your users, apps, offices and pain points.
- Step 2
Assessment
Free 2-week technical and security assessment with a written report.
- Step 3
Transition
Structured handoff, tooling deployment and user comms — usually 2 to 4 weeks.
- Step 4
Steady state
Day-to-day operations plus quarterly business reviews and roadmap updates.
Miami-Dade service area
We support businesses across Miami-Dade and South Florida. On-site visits available across the metro area; remote coverage 24/7 for the rest of Florida and the United States.
Frequently asked questions
What's included in your managed IT services?
Unlimited helpdesk, endpoint management, patching, backups, network monitoring, Microsoft 365 admin, EDR, MFA and a virtual CIO — all in the base per-user fee.
Do I have to sign a long-term contract?
Our standard managed IT agreement is 12 months with a 60-day exit clause. We keep clients through service, not contract lockups.
How is this different from break-fix IT?
Break-fix bills you when something is broken — misaligned incentives. Managed IT is a flat monthly fee, so our incentive is to prevent the break in the first place.
Can you work with our existing IT staff?
Yes. Co-managed IT is common — your internal team owns strategic projects while we cover helpdesk, after-hours and specialized cybersecurity work.
Do you support Mac, Windows and Linux?
All three. Most Miami clients are majority Windows with mixed Mac fleets; we support Linux servers and workstations where they exist.
Get a flat quote for managed IT
Free 2-week assessment. Written proposal. No obligation.